The Psychology of Conflict: Mediating in a Diverse World
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Overview
Paul Randolph applies philosophy and psychology to the practice of mediating between people in conflict.
This practical guide, with a foreword by Nobel Laureate Archbishop Desmond Tutu, will assist those interested in conflict resolution to better understand the psychological processes of parties in conflict and mediation.
As Randolph argues, psychology is increasingly perceived by lawyers as a vital tool for resolving conflicts in the litigation environment, whether in commercial, family, community or employment disputes.
With an ever-growing demand for mediators across international borders, the psychologically-informed mediator can also provide much needed facilitation in global trade and peace negotiations, as well as being invaluable in helping to resolve a variety of political and international conflicts.
Paul Randolph applies philosophy and psychology to the practice of mediating between people in conflict.
Relevant to mediators but also those interested in other forms of conflict resolution on a micro scale (i.e. a divorce settlement) or a global scale (i.e. international relations)
Follows on from a successful Continuum backlist title co-written by Paul Randolph and Freddie Strasser: Mediation: A Psychological Insight into Conflict Resolution (Continuum, 2004)
Paul Randolph lectures widely on mediation in the UK, Europe and further afield. His students will form a core readership for this book but other intelligent readers will also purchase it worldwide
The book will have a foreword by a prominent figure from the legal world such as Lord Woolf (former Lord Chief Justice of England and Wales) or Sir Alan Ward (former judge of the Court of Appeal)
Note on the author
Acknowledgements
Foreword by Archbishop Desmond Tutu
Introduction
1 Existentialism - Its Relevance to Conflict and Dispute Resolution
2 The Role of the Mediator - A Psychological Perspective
3 Emotions
4 Self-Esteem
5 Values, Sedimentations and Polarities
6 Interpersonal Relationships and the Need to be Heard
7 Perceptions, Assumptions and Biases
8 Practical Application of Psychology in the Mediation Process
9 Psychology in Differing Models of Mediation
10 The Future of Psychology in Dispute Resolution
Bibliography
Index
A very readable description of the art of mediation by an acknowledged master in the field.
This book is a breath of fresh air. It is a simple and convincing account of those basic human frailties – the need for self-esteem, the need for control – that can cause and exacerbate conflict; and it is a useful manual for all those mediators called on to unravel the knot, not by mere logic, but by an understanding of how people really work.
Each chapter of this book reveals some pearl of wisdom synthesized from the author’s wide experience of law and psychotherapy, wisdom which will help you understand how the dispute developed but also, and more importantly,how best to resolve it.
- Title: The Psychology of Conflict: Mediating in a Diverse World
- Author: Paul Randolph
- Publisher: Bloomsbury Continuum
- Print Publication Date: 2016
- Logos Release Date: 2024
- Pages: 224
- Language: English
- Resources: 1
- Format: Digital › Ebook
- ISBNs: 9781472922984, 9781472922977, 1472922972, 1472922980
- Resource ID: LLS:9781472922984
- Resource Type: Monograph
- Metadata Last Updated: 2025-04-22T11:22:31Z
Paul Randolph was an experienced mediator, trainer, lecturer and author. Following 35 years at the Bar, Paul turned to mediation, and mediated in a wide variety of disputes, lecturing on the psychology of conflict in Europe, Asia, South Africa and America. He was Course Leader on the Mediation Course at Regent's School of Psychotherapy and Psychology (RSPP), Regent's University London. His previous book with Dr Freddie Strasser, Mediation – A Psychological Insight into Conflict Resolution, was received with wide acclaim. He died in January 2019.